CUSTOMER SERVICE

SHIPPING RATES:

International shipping cost is determined by the weight of the package, method of shipping, and the destination. Our website shows you the shipping cost before asking you for payment information.

For more info, please contact: info@ingakazumyan.com

 

PROCESSING TIME:

Since our collections are Limited Edition & One of a Kind, a certain period of time is needed to create a quality product. Most of our in-house orders require up to one to two weeks of processing. Inga Kazumyan's handmade items are be expected to ship in 1-2 days.

If you ordered a piece and need the item(s) to be rushed you can speed up your processing time by selecting our expedited option. 

 

SHIPPING:

International shipping cost is determined by the weight of the package, the shipping method, and the destination. Our website shows you the shipping cost before asking you for payment information.

International orders will be calculated at checkout. The package should be received 5-7 days after processing time.

After we have issued a tracking number any issues you have with shipping should be resolved with USPS or other posts.

For more info, please contact: info@ingakazumyan.com

 

DUE TO COVID-19 ITEM SHIPS IN 3-4 WEEKS

 

REFUND POLICY:

All items are final sale. The specifications of the item are listed on each post to ensure customer satisfaction. If you have any inquiries before purchasing please reach out to us info@ingakazumyan.com

 

Made in Italy.